Visitor Information


How to get there

The Criterion is on Piccadilly Circus south-east side, by The Shaftesbury Memorial Fountain (Eros). The theatre entrance faces the statue.
Piccadilly Circus tube station, exit 4, brings you to the front of the theatre.


Piccadilly Circus, Leicester Square, Green Park


Charing Cross Train Station


Regent St/St. James: 12, 88, 94, 453, N3N15, 6, 9, 139, 159, N9, N18, N97, N109, N136

Haymarket/Jermyn St: 6, 9, 139, N9, N15, N13

Venue Access

The Criterion Theatre has step free access in the foyer box office with a low level counter and staff are available to assist you during your visit.

If anyone in your party has access requirements and/or requires step-free access please contact the theatre directly:

If you cannot find the information you require here or if you would like help in planning your visit, please contact the Criterion Theatre box office team on 0207 839 8811 or via email to [email protected].

For more information please visit the Criterion website.

Access performance dates for Unbelievable will be announced soon.

Groups of 10+ 

Band A reduced to £50 and Band B reduced to £45

Valid Tuesday -Thursday and Sunday evenings from 10 October 2023 – 7 April 2024. Exclusions apply. Subject to availability.

Book by calling: 020 7206 1174

Or emailing: [email protected]

Super Sundays – Kids Go Free

For Sunday performances (14.00 or 18.30) you can use the below discount code to get one child’s ticket for free with a full paying adult (Premium & Band A Adult tickets only). Any additional children (up to 3 more) will be half price. For this offer children is defined as Under 16s. Click here to book now.

Discount code: UNBVKIDS